The Impact of High Call Costs on Families and Inmates

The financial burden of expensive inmate calls extends far beyond the monetary aspect:

1. Reduced Communication: Families often have to limit the frequency and duration of calls, leading to weakened relationships.
2. Emotional Toll: The stress of managing call expenses can exacerbate the already challenging emotional situation of having an incarcerated loved one.
3. Reduced Support for Inmates: Less frequent communication can negatively impact an inmate’s mental health and rehabilitation prospects.
4. Financial Strain: Many families of incarcerated individuals already face financial hardships, and high call costs compound this issue.